Frequently Asked Questions 

Are your prices in US dollars?
Yes, and your credit card charges will appear in US dollars.

Do I need to provide a prescription to order any of your products?
 No, because these products are considered over the counter products outside the USA no prescription is required..

Are these the same products my Vet sells, are these genuine? Yes, all our products are from the same manufacturers that provide products to your local vet.

How long will it take my order to arrive?
 Shipping times are usually between 4-8 business days.

Our company's preferred method of communication is email. We answer all emails within 24 hours. Our contact email address is info@petvet-supply.com.  If your are inquiring about an order please include your order id number.
Testimonials from Past Buyers 
 

Aurora Carlson Mason, Texas, USA: Thank you! My first order arrived in a very timely fashion. In fact, many of my domestic orders do not arrive so punctually. In our never ending battle to provide good care for our beloved pets within our limited budget, you are and invaluable ally. I've placed a second order today and will refer family and friends.

You are fantastic! I am disabled and I am a horder - so money is tight and animals are plenty -- Thanks to you I can medicate all 7 of my cats and all 4 of my dogs -- what would have cost $179.00 plus vet bills as in the US you need a prescription for the same meds! I saved $86.00 plus vet bills and I am so greatful -- I have passed your site on to many as I worked at the MDSPCA and have a large pet owning family and many furry friends
- God bless you - Thanks Catherine Childress .

Thanks again. You all have been great to deal with and I appreciate your promptness. We will definitely be doing business with you again. Take care.

Linda Edwards

Thank you for great service and great products. My husband and I have several cats and your website saves us 50% over the local vet for flea treatment. It helps a lot! I am giving your website address to all my friends and relatives with pets. This is the first time I have dealt with an on-line company and was a little apprehensive. But the experience and service was excellent. I will be returning to your site for future purchases.

Angela B., OH USA

I just wanted to let you know I appreciate your service. It was right on time like you said. I really appreciate it and my dog does too especially with the flea season! I will tell others about your reasonable prices too! =)

e. Gombas

Subject: THANK YOU
Message: WOULD JUST LIKE TO SAY THANK YOU FOR SUCH GOOD SERVICE. I GOT HANNAH'S MONTHLY MEDICINE THE OTHER DAY. I AM GLAD TO FIND SOMEPLACE WITH LESS HASSLE THAN THE VETS OFFICE AND BETTER PRICES!!!! THANK YOU FOR YOUR SERVICE

TAMMY SCOFIELD

Postal Address: 908 Shelbyview Dr. Shelbyville, TN 7160
Subject: Thanks So Much!
Message: I'm just writing to tell you what a great service you have at such a great price. When I first ordered, I was a little skeptical because of being out of country in the USA. All of my fears were put to rest, when my order was exact and recieved in less than a week!! I'll be recommending you to all my friends with pets!!! Thanks again!

Sincerely, C. Richardson Shelbyville, TN

Postal Address: na
Subject: thank you!!!!!!!!!
Message: I just wanted to say thank you very much! I have 3 cats and 3 dogs and I saved over $100.00 with your company! I used Petmeds before to buy my animals Advantage for fleas, but now, you are the comapany for me! Thank you for making life a little more affordable!!!

Thank you, Megan

Thank you for your response to my concerns and for offering these products to US citizens at such a great price. You are doing a great service to those of us who love our pets and can not always afford US prices.

Thanks again, Kathi

G. Hunger
Postal Address: 1022 County Road 714
Subject: Wonderful service
Message: Just want to tell you that I received my first order from you and was impressed with the fast service. Also I am impressed with your prices. Since we have a Great Dane, our products are always more expensive. You have gained another satisfied customer and I am telling all my friends about you.

Thanks again!

I cannot begin to tell you what a pleasure it is to do business with you. Your service is prompt, your employees courteous and efficient. When a mistake is made, you correct it in the most positve manner possible.

Thanks for being there. I will spread the word that this is the best place to purchase pet supplies.

Betsy P. Canadensis, PA

Roger C. M.
Postal Address: Clanton, AL. 35045 (USA)
Message: Just a note to say thanks for the fast service. I could have spent about 26 more dollars at my local vet. Thanks for the great prices. Look forward to doing more business with your company.

Geno Seay Virginia Beach, VA U.S.A.
genoseay@msn.com
P.S. Please feel free to use my name, e-mail address, and comments on your website for customer testimonials. People are welcome to contact me to praise your company. THANKS!!!!
WONDERFUL COMPANY! Thank you for the wonderful, quick service, super prices and ease in ordering. My pets get all their medications from YOU!

Message: hello: just to let you know I received my order today and wanted to thank you for the great service you gave me

Thank You Randy

Subject: Thank You!!
Message: I received my order today and wanted to thank you for the prompt service to my door step in Florida!! I have refered all of my pet owner friends in the U.S. to your site for the amazing prices!!

Thanks Again!! j cole

Message: Recieved my order today and I'm very happy with it.I have 4 small dogs and 1 large...also a cat.I will be ordering from you again soon.

Thank You very much. Debbie

Message: Dear Sirs, Thanks for everything. I just got the package today and it is on time since the last dose will expire on 15th June.

Thanks again and i will recommend you to all my animal lover friends.

Best regards, Yali

Subject: GREAT JOB!!!!
Message: We have three large Boxers and ONLY buy from Pet-supplies-inc.com !!! Lowest prices....quickest delivery ....and NEVER hassle.

GREAT JOB to ALL. Karl Marshall

Subject: Praise
Message: I like to thank those who do a good job, so I would like to thank you for the timeliness and accuracy of my order. I was skeptical at first about ordering from another country, but all went very well.

Thanks!! P. Petersen

Subject: Thanks!
Message: This is my second order of Frontline Plus...thanks so much for the great prices! We use it for our own cats, plus many strays that we have "adopted", Spayed & Neutered.

Thanks again for making it affordable to keep everyone flea/tick free!!

M. Lilly

Subject: Order
Message: I just wanted to thank you for my order. I received it sooner than I expected and just in time for treatment. I have multiple animals (7 cats, 3 dogs), and it gets very costly, especially during summer months, you have helped me tremendously. I will recommend your website to everyone I know.

Thanks again. Tiffany

Dear Human Admin.: My warmest regards to all of you at pet-supplies-inc.com from Brownee, Little One & myself. Thank You very much for making our lives better. That should be the quest of every human being. The animal kingdom knows that, sometimes us humans forget it. Keep up the good work & continued success. Pat yourself on the back. If I could I would. Again Thanks.

Your Friend, Brian & pet family.

Subject: Thank You very Much!!
Message: Thabk you for the prompt service. Less than a week is pretty fast for only 3.99. I will be telling everyone I know with pets about your website. You guys were almost 30.00 cheaper than my vet. I don't know how you can do that but you can bet I'll buy again from you. Thanks again and enjoy your summer if it is summer over there.

J. Bennett

Subject: Feedback
Message: Thanks so much for the trouble free transaction. Product delivered as promised. Great doing business with you. Thank you. See you in six months for needed Frontline supply. Feel free to use as testimonial.

E. Hamman